Palmer & Partners
Property Management Services

Excellent Property Management

Under our Full Management Service, Palmer & Partners Lettings & Management only use trusted and qualified contractors to undertake any necessary maintenance works.
As soon as maintenance issues should occur, the Landlord will be notified immediately and an appropriate course of action taken. We are happy to use our Landlords preferred contractors.

 

Energy Performance Certificates (EPC’s)

As of 1 October 2008, Landlords offering a property for rent will be required by law to provide an Energy Performance Certificate (EPC) for the property. The requirement is being introduced to comply with the EU’s Energy Performance of Buildings Directive (EPBD) which applies to all property, including rented property.

In order to obtain an Energy Performance Certificate, a Domestic Energy Assessor collects standard information on the type of property & construction, property dimensions, types of windows, room & water heating systems & controls & wall, loft & water tank insulation.  The findings are then applied to arrive at an energy rating and accompanied report.  The report will include a list of measures that would improve the energy rating of the building, if applicable.

In the case of rental properties, the Energy Performance Certificate will be valid for 10 years.

Palmer & Partners Lettings & Management are able to provide Energy Performance Certificates, to be carried out by our qualified Domestic Energy Assessors.

Energy Performance Certificates (EPC's)

Deposit Legislation

As of the 6 April 2007, there was a change in the Law with regards to Tenant deposits, which affects all Landlords and their Agents.

Part of the Housing Act 2004, was implemented as of 6 April 2007. This affected how all Agents and Private Landlords have to handle any Tenant deposits paid to them.

From this date all deposits received with regards to Assured Shorthold Tenancies must be protected by a Tenancy Deposit Protection Scheme. To avoid disputes going to Court, each scheme will be supported by an Alternative Dispute Resolution service (ADR) whose aim is to make deposit disputes faster and cheaper to resolve.

All of our Landlords who employ Palmer & Partners Lettings & Management under the Full Management Service will automatically have the deposit paid over to the Deposit Protection Service, a Government Approved Custodial Scheme.

If any disputes should arise with regards to the deposit monies, the Alternative Dispute Resolution (ADR) service is attached to the Deposit Protection Service. This is provided by the Chartered Institute of Arbitrators. Both the Landlord and Tenant must agree to use this service, should the occasion arise, and will be bound by its decision with no recourse to the courts. The use of the ADR is not compulsory, and if one or both parties do not agree to use the ADR service, a dispute can progress to court.

Full Management Services

Our Full Management service is designed to provide the Landlord with a comprehensive management package offering complete peace of mind, whilst keeping you fully updated on the progression of your Tenancy.  This will include:

• Rental Income Appraisal a free service that we offer.
• Full Marketing of Property including individual colour details, full page advert in local publications, coverage on the Palmer &  Partners website, rightmove.co.uk fish4homes.co.uk & continuous in-office marketing
• Accompanied Viewings 7 days a week.
• Full Referencing of Tenants including credit check
• Rental Guarantee available upon request
• Drawing up of Tenancy Agreements
• Standing Order Mandates set up for payment of rent
• Gas & Electrical Safety Checks Arranged
• Tenant Check-In including all utility accounts altered accordingly
• Full Written Inventory Provided agreed & signed by the Tenant
• Deposits held by the Deposit Protection Service (DPS) inline with legislation
• Tenant Check-Out upon the termination of the Tenancy & any deposit issues dealt with accordingly
• Property Inspection & Reports at least every three months, or more frequently if necessary
• Frequent Personal Updates
• Necessary Maintenance Arranged including 24 hour emergency callout service.  We will always contact you prior to authorising repair work to go ahead
• Monthly Rent Statements
• Advice Relating to Legal & Statutory Obligations