Excellent Property Management

Under our Full Management Service, Palmer & Partners Lettings & Management only use trusted and qualified contractors to undertake any necessary maintenance works.
As soon as maintenance issues should occur, the Landlord will be notified immediately and an appropriate course of action taken. We are happy to use our Landlords preferred contractors.

Energy Performance Certificates (EPC’s)

As of 1st October 2008, Landlords offering a property for rent are required by law to provide an Energy Performance Certificate (EPC) for the property. The requirement has been introduced to comply with the EU’s Energy Performance of Buildings Directive (EPBD) which applies to all property, including rented property.

In order to obtain an Energy Performance Certificate, a Domestic Energy Assessor collects standard information on the type of property & construction, property dimensions, types of windows, room & water heating systems & controls & wall, loft & water tank insulation.  The findings are then applied to arrive at an energy rating and accompanied report.  The report will include a list of measures that would improve the energy rating of the building, if applicable.

In the case of rental properties, the Energy Performance Certificate will be valid for 10 years.

Palmer & Partners Lettings & Management are able to provide Energy Performance Certificates, to be carried out by our qualified Domestic Energy Assessors.

Energy Performance Certificates (EPC's)

Gas & Electrical Safety Certificates

Current legislations require that all gas appliances must be professionally checked and carry a valid certificate of safety, issued annually by an appropriate qualified engineer. We also recommend that you provide an electrical safety certificate but this is not a legal requirement unlike the gas safety certificate

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Deposit Legislation

As of the 6 April 2007, there was a change in the Law with regards to Tenant deposits, which affects all Landlords and their Agents.

Part of the Housing Act 2004, was implemented as of 6 April 2007. This affected how all Agents and Private Landlords have to handle any Tenant deposits paid to them.

From this date all deposits received with regards to Assured Shorthold Tenancies must be protected by a Tenancy Deposit Protection Scheme. To avoid disputes going to Court, each scheme will be supported by an Alternative Dispute Resolution service (ADR) whose aim is to make deposit disputes faster and cheaper to resolve.

All of our Landlords who employ Palmer & Partners Lettings & Management under any Service will automatically have the deposit paid over to the Deposit Protection Service, a Government Approved Custodial Scheme.

If any disputes should arise with regards to the deposit monies, the Alternative Dispute Resolution (ADR) service is attached to the Deposit Protection Service. This is provided by the Chartered Institute of Arbitrators. Both the Landlord and Tenant must agree to use this service, should the occasion arise, and will be bound by its decision with no recourse to the courts. The use of the ADR is not compulsory, and if one or both parties do not agree to use the ADR service, a dispute can progress to court.